-Price Paid: N/A
-Used for Light Duty/General
-Owned for Greater than 1 year
This review is in regard to Kershaw's warranty.
My Kershaw lock blade knife came with a limited lifetime warranty. It fell apart after only using it for a few years. Kershaw advised me that the product is no longer being produced, and parts are no longer available and wouldn't be covered by warranty.
The knife blade was held in by a threaded brass pipe with two screws. The threaded part of the screw is less 3/32nds of an inch in diameter with very fine threads. The only screw I could find after they both fell out had only 2 threads, hardly enough considering the part it's holding in. The screws were not even secured with LockTite.
Kershaw would not honor the warranty because one of the two screws was lost. Hard to believe they would use this as an excuse, but they did. I've kept the email response as proof.
I wrote to their executive management, but they couldn't even be bothered to reply. The only response I received was my original letter with a post-it-note to contact their
warranty department, who has already said there would be no warranty coverage.
If your looking for a quality knife with a warranty worth something other than toilet paper, look for a different manufacturer. Kershaw doesn't honor their warranty, and
their product is cheap junk.
Comment by 1Texn 08/23/2016
It doesn't sound like you are referring to the Kershaw model 1028 Antelope Hunter. There are no screws and nothing to "fall apart." It is a fixed blade knife with a molded handle. See photo above.